Plumber Near Me

1-Tom-Plumber

📍 213 College Park Rd, Ladson, SC 29456 📞 (843) 790-9515 🌐 Website
4.9 (680 reviews)
Open 24 hours
Plumber

Review Summary

  • Positive feedback: Customers consistently praise the professionalism, courtesy, and knowledge of the plumbers. Specific plumbers mentioned include Joseph, Justin, Erik, Al, Brandon, Robert, and Tyler.
  • Service quality: Plumbers are commended for their ability to resolve various plumbing issues efficiently, including clogs, leaks, and water heater problems. Some customers were impressed by the speed and thoroughness of the work.
  • Emergency services: 1-Tom-Plumber is highlighted for providing true emergency services, even in the middle of the night, which sets them apart from competitors.
  • Communication: Customers appreciate the clear communication, including texts to keep them updated.
  • Pricing: While most reviews are positive, one customer found the Saturday call pricing to be high.
  • Overall satisfaction: The company is highly recommended for its fast service, honesty, and overall customer satisfaction.
1-Tom-Plumber thumbnail

4.9

(680 reviews)

5 ★97%
4 ★1%
3 ★1%
2 ★0%
1 ★1%

Kylie St Denis

December 18, 2024

1Tom Plumber is amazing! I was having so much trouble with previous plumbers and was at a loss to who I could count on. I called 1Tom and they sent me 1Joseph LOL. Joseph is awesome and I want him back every time. I’m amazed at the amount of issues him and his partner resolved in one day alone. I won’t be calling any other plumbers from here forward. Thank you so much, Joseph!

gayle burns

2-27- Justin was exemplary! Fantastic personality but also fixed our 2 toilets in minutes! Will definitely call him again! Without a doubt, this is the best plumbing service ever. From the minute I scheduled to the completed job everything was professional and courteous. Everything was texted to me, to keep me updated every step of the way. Erik and Al were knowledgeable and professional. There will never be any hesitation when I look to hire a plumber. This company tops them all!

Jus4nik

I called this company to potentially replace a water valve box for my refrigerator. The technician came out & was able to address my issue very promptly & a replacement was not needed as I thought it would've. There was a issue about pricing but I was able to contact the office to discuss & resolve this issue. Overall good place to call for fast service & their honesty to let me know the part didn't need replacing, just a little adjustment.

alyssa meeks

Justin was great, came out on a saturday to take a look at a clog in our drain line and was able to get it cleared within 45 minutes. 10/10 recommend this company for all your plumbing needs!

Leslie Reel

We had a late night emergency clog which led to calling every plumber in Charleston at midnight. 1-Tom was the ONLY company who actually had a true emergency plumber ready to come out in the middle of the night. Every other company tried to get our info and schedule us for the next morning. Justin P was our plumber (who drove over an hour to get to us in the middle of the night) and he was awesome! Very courteous, very understanding of the stressful situation, and he worked hard to problem solve the clog with the least amount of damage (line pull vs removing the toilet) and noise due to the late hour. He was upfront about pricing and what attempts he would make in order to clear the line. He is one of the best plumbers we have had! Highly recommended Justin and 1-Tom for having true emergency services, courteous and thorough service, and fair pricing. 10/10

Jerry McManus

It was really nice to meet Brandon. He is a very professional person and really does an outstanding job making himself and his employer look great. Brandon really took the time needed to fix my problem and make sure I was happy before presenting the bill. He went over the possibilities and gave me an estimate for each possibility so I would not be surprised at the end. We had to wait for the tank to drain. He sat with me outside and we had great conversations. I really enjoyed talking to him while we waited. He seemed like he was from my own generation which shows he never meets a stranger. The only part of my experience with 1-Tom-Plumbing I didn’t agree with is their pricing for. Saturday call. I had a leak fixed along with the heating elements and thermostats replaced. It cost me $1098.00. I just find that high priced. It cost me about 3 days work for a few hours work from 1-Tom-Plumbing. I do agree they do good work otherwise.

Ann “growing in Christ” ann

My water heater went out 1:30 in the morning and Robert came out and stop the water from leaking , drain the water heater and replaced a valve so he could turn the water off . I’m so grateful that he was able to come out in the middle of the night to help . Also they gave me an appointment for the very next day . Robert and Tyler did a wonderful job . I’m pleased. Oh thank you to the operator for her help also during the late night ! Thank you all . God bless!

Ayanna Green

Robert & Tyler were very knowledgeable and efficient with the work done to my plumbing issues. Detailed pictures along with follow up was great. Thank you 1- Tom Plumbing for responding to my emergency so promptly!